When it comes to home care, there is no shortage of assessments that capture a member's needs. These assessments can come in a variety of forms (e.g., eligibility screens, level of care assessments, uniform comprehensive assessments, functional tasking assessments, etc.) It's high stakes for Managed Care Organizations and HCBS providers to complete accurate assessments in order to equitably identify member needs, improve health outcomes, and maintain financial viability in an industry with narrow margins. Let's explore some of the reasons for errors and options to improve accuracy:
Common causes of error
The process of assessing an MLTSS member is complex and requires sound professional nursing judgement. However, there are several challenges in the implementation of assessment systems that make a nurse's job harder:
Ways to improve accuracy
Our clients use our products to apply review logic to each assessment in a matter of seconds which would otherwise require manual effort that is prone to error. This helps plans and providers achieve the aim of a comprehensive assessment system: to consistently and accurately assess members so that appropriate individualized care can be provided.
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