About.

We are focused on making Long Term Services and Support successful by enabling our clients to use data to improve health outcomes and cost efficiency of care

Established 2014

The passage of the Affordable Care Act (ACA) in 2010 prompted several initiatives in long term care including risk-based contracting, transition to home & community based services, person-centered planning, and comprehensive assessments.

​QCSS was formed to help Managed Care Plans navigate the complexities in reimbursement and quality. Unlike other areas of healthcare, these fundamental processes became largely tied to comprehensive assessments instead of diagnosis based coding. Since then, QCSS has grown to incorporate other mission-critical processes including utilization analysis. 

Our Mission

To integrate domain expertise with technology solutions to make Managed Long Term Services and Supports successful. We seek to enable health plans and providers to improve health outcomes for their vulnerable populations and to thrive in a value-based healthcare system.​

Our Team

Matthew King
Chief Executive Officer

Matt identified an opportunity to help the healthcare system improve health outcomes and efficiency by utilizing his background in analytics and business management. Along with a group of healthcare investors, Matt acquired QCSS in 2019. Matt has a Bachelor of Science in Chemical Engineering from Worcester Polytechnic Institute and a Master's in Business Administration from Harvard Business School.

Jewnifer Grullon, RN BSN CCM
Clinical Account Manager

Jewnifer is a Registered Nurse with over 10 years of experience across a variety of care settings including primary care, acute care, and community-based care. She has held clinical roles in the field as well as administrative nursing roles. Jewnifer has a Bachelor of Science in Nursing from the University of Massachusetts Boston.

Nina Briggs
Account Manager

Nina brings a wealth of knowledge in healthcare analytics to the QCSS health team. Nina has helped providers across a wide continuum of care achieve improvements in quality measurement by implementing data analytics and reporting. Nina has a Bachelor of Science in Psychology from the University of St. Andrews and a Master's degree in Psychological Research from the University of Edinburgh.

Mark Gadzik
Director of Information Technology

Mark has 40 years of experience helping healthcare and insurance companies improve their use of information technology and data. Mark has configured industry standard EHR systems and has developed business intelligence software. Mark has a Bachelor's degree in Computer Science from Central Connecticut State Colleges and a Master's degree in Management Information Systems from the University of New Haven.

Michael Taylor
​​Senior Developer

Michael  has spent his career developing proprietary business applications for regulated industries including healthcare, risk management, and banking. He developed the original architecture of Quality Coding's Analyzer product in 2014 and has been key to developing product features that support our clients. Michael has a Bachelor's degree in Computer Science from the University of Connecticut. 

Quick ​Facts

Year Founded 2014
Headquarters Cambridge, Massachusetts
Managed Care Organizations Supported 16
Assessments Analyzed Over 1.2 Million
Population Served Over 238 Thousand lives

Our Values

Supporting Member Outcomes Quality of Care and Health Outcomes are Paramount
Relevant Products Deliver Products Focused on Long Term Services and Supports
Quality Service Provide Prompt and Personalized Customer Service
Integrity Driven Reliable Data, Honest Feedback, and Accurate Analysis
Insight Actionable Insight not Just Data
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